红土航空航班服务设计(含调查问卷)

红土航空航班服务设计(含调查问卷)(论文8400字)
英文题目    Design of aviation flight service
摘要
    随着全球经济的不断发展，人们的生活节奏的不断加快，于是空乘旅游便出现在人们的眼前，慢慢渗透于人们的生活中。现代人们越来越注重生活水平，而空中服务质量必然要提高，这一特色文化所呈现的特色形式也成为了重心。云南省旅游资源丰富，当地独特的少数民族风情也是众人所向往的。伊斯兰教是云南回族人民主要信仰的宗教，而在云南其他的少数民族大多也信仰伊斯兰教，虽然信仰的人数不多，但他们也都属于伊斯兰教的一员，也就是他们将当地的习俗和伊斯兰教的信仰参和起来，丰富了伊斯兰教，才会有了中国多姿多彩的伊斯兰教文化。航空服务人员的形象也非常重要，显得格外特色化，云南的航空人员在身着特色的民族服饰，当然在餐单及机舱内的装饰上也很有特色，而云南的红土机舱成为了众机场中的热点。随着我国航空业的发展，我国表示今后会将航空业更加特色化，人性化，个性化，来占据宗教信仰更多的空间。在不断提高服务质量的基础上，不断规范化，制度化，科学化的管理，从而形成一种优质的客舱文化。云南红土客舱针对于伊斯兰文化着眼于服装，餐单，机舱装饰的特色化是本文讨论的重点。本文设计以伊斯兰的形态融合传统的月亮星星和EID形成系标，通过科学、严谨的流程加以美化设计，并安排了一系列后续推广方案，提高红土航空服务的个性化。

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【关键词】空中服务；伊斯兰文化；个性化；客舱文化

【Abstract】With the continuous development of the global economy, the accelerating pace of life, so the flight attendants travel in people's eyes, slowly penetrated into people's life. Modern people pay more attention to the life level, and the air quality of service must improve the characteristics of cultural features form has become the focus. Yunnan province is rich in tourism resources, unique local customs of ethnic minorities are all yearning. Islam is the main religion of the Hui people in Yunnan, Yunnan and other ethnic minorities in most Islamic beliefs, although are not many, but they are also a member of Islam, is heWill the local customs and Islamic beliefs and participation, rich in Islam, there will be China colorful Islamic culture. Air service personnel's image is also very important, especially the characteristics of Yunnan, the air staff dressed in costumes with national characteristics, in the course of the meal and the cabin decoration also very unique, and Yunnan has become a hot red cabin in the airport. With the development of China's aviation industry, China's aviation industry that the future will be more and more characteristic, humanization, individuation, religion to occupy more space. Based on continuously improve the quality of service, has been standardized, institutionalized science.The management, to form a high quality of the cabin culture. Yunnan red cabin for Islamic culture focus on clothing, menus, cabin decorative features are discussed in this paper. This design with the integration of traditional Islamic form the moon and the stars and the formation of EID standard system, through scientific, rigorous process beautification design, and arranged for a series of follow-up promotion plan, improve red aviation services personalized.

【KEY WORDS】Air service; Islamic culture; individuation; cabin culture
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目  录
1.引言    1
2.研究方法    1
2.1资料查阅法    1
2.2经验总结法    1
2.3 问卷调查法    1
3、 红土航空航班服务设计    2
3.1 红土航空概述    2
 3.2个性化标志图案    3
3.3红土航空个性化空乘服务与伊斯兰文化    4
3.3.1伊斯兰餐饮特色    4
3.3.2 如何将红土空乘服务与伊斯兰餐饮文化融合    4
3.3.3伊斯兰装饰特色    6
3.3.4如何融合红土机舱内饰与伊斯兰装饰特色    7
3.3.5伊斯兰服饰特色    9
3.3.6如何融合红土机组服装与伊斯兰服装特色    10
4.总结    11

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参考文献    12
附录（问卷调查表）    12

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